Join Our Team
Become part of a dynamic team that’s revolutionizing international payment solutions for thousands of businesses and financial institutions. If you’re passionate about customer service, driven, and have experience in the payments industry, we’d love to hear from you.
Who We Are
At Ascendant, we’re more than a technology company. We’re a people-centric business that acts as an extension of our customers’ team.
Our Mission
To become the global leader in making international payments easy for businesses.
Our Vision
To deliver best-in-class cross-border payment solutions for businesses.
Our Purpose
To lead trusted international payment solutions through technology and expertise.
Positions Available
Ascendant was founded in 2011 with the simple idea of using innovative technology to create customized international payment solutions for businesses. Instead of selling pre-packaged solutions, our ambition was to develop tailored solutions that solve the unique and complex cross-border challenges faced by each of our customers. Today, our enduring culture of continuous innovation and our customer-first philosophy has helped make international payments easier for over 3,000 businesses and financial institutions.
Please submit your resume and cover letter detailing your experience through the link provided.
Ascendant is an equal opportunity employer. Only those selected for an interview will be contacted.
Global Payments, Team Lead - Toronto, ON
AscendantFX Capital Inc., provides innovative technology to create customized international payment solutions for businesses. Our office is located at 1902-150 King St. W., Toronto, ON M5H 1J9. We are looking for a Global Payments Team Lead to join our team immediately in support of the North American Global Payments team. The Global Payments Team Lead role will provide an introduction into management and automation with a specific focus on training teams across functions. This is a permanent, full-time position of 37.5 hours/week. Salary will range between $70,200 – $75,000/annum based on experience. This is a hybrid role, the Global Payments Team Lead will be expected to work from the office location along with being able to work remotely. The individual in this role will also be enrolled in the company group benefits plan. The language of work for the position is English.
The main responsibilities of the position include:
- Supervising and coordinating the daily activities of the team, ensuring the efficient assignment and completion of tasks related to financial transactions, accounts management, and banking operations.
- Monitoring transaction processing to ensure that daily performance targets are met, verifying accuracy and authorizing routine payments and other financial transactions as needed.
- Maintaining and updating training documents in line with evolving processes, banking regulations, and internal policies, ensuring team members are kept informed of any procedural changes.
- Leading team coaching and conducting performance evaluations to identify areas for improvement, ensuring employees are well-trained in job duties, company policies, and compliance standards.
- Participating in process improvement discussions and contributing actionable ideas to optimize team workflows and increasing operational efficiency.
- Taking part in testing for application rollouts, ensuring that new software tools or system enhancements are implemented smoothly without disrupting existing operations.
- Facilitating training sessions on new enhancements or provide retraining as necessary to ensure the team remains proficient in updated systems and procedures.
- Handling associate inquiries and troubleshooting issues related to financial processes, resolving problems efficiently and ensuring minimal impact on team productivity.
- Addressing internal departmental inquiries, such as those related to bank reconciliations or treasury issues, and ensure timely resolution to maintain workflow continuity.
- Managing the distribution of daily, weekly, and monthly reports, ensuring that key performance metrics and financial data are accurately tracked and communicated.
- Performing other duties as requested by management, supporting team and organizational goals while ensuring smooth operations across all areas of responsibility.
You must have the following qualifications:
- Completion of college program in accounting, bookkeeping or a related field.
- Experience in FX/Payment Processing and Payment instruction validation.
- Extensive experience in finance or accounts payable roles.
- Experience working with the following accounting banking software: DataSoft FXO, CashPro, Accuity Bankers Almanac, ITMS, Microsoft Office and other related banking services.
- Successful completion of a criminal background check and credit check as part of the hiring process.
Applications can be emailed to hr@ascendant.world using the subject line “Global Payments Team Lead”. Please provide your resume upon submission of application.
Ascendant is committed to fostering an inclusive, accessible environment where all employees and candidates feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve. Ascendant will provide accommodations throughout the recruitment, selection, and/or assessment process to applicants with disabilities. If selected to participate in the hiring process, please inform us of any accommodations you may require to ensure your equal participation.

Get In Touch
If you’re driven, passionate about customer service, and have experience in the payments industry but still have questions, feel free to reach out to us. Discover how a career at Ascendant can benefit you.
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